Returning For Replacement And Refund

We offer a 30-day money back guarantee & one year warranty on all purchases! 

Any brand new product can be returned for a full refund or store credit within 30 days of delivery. We offer hassle-free and easy returns for all domestic and international orders. Please contact the Customer Support Team at [email protected] to schedule your return.​

If there is a problem with the quality of your shield box you can return it and get a full refund within 30 days. Also, the shipping cost is on us if the return or exchange is caused by a manufacturing fault, this only refers to the case and movement as this is covered by our 1-year warranty. After this period has elapsed the return postage has to be covered by the customer if it is not a manufacturing fault.

Once we have received your Quantum Shield box back and verify it is unworn, the return will be processed and/or a full refund will be issued immediately.

The warranty does not cover:

• Damage resulting from improper handling, lack of care, accidents or normal wear and tear

• Water damage

• Indirect or consequential damage resulting from defects

This warranty is void if the item has been damaged by unauthorized service, or other factors not due to defects in materials or workmanship, or a valid proof of purchase is not included.